Their products, their prices
Each customer sees the catalogue and prices Velocity holds for them, offers included. Or hide prices completely for branch-to-central ordering.
Built for Velocity
Your customers order from their phone. It lands in Velocity.
Order-Point gives every customer their own ordering app, trade accounts and the public alike, with their products, their prices and your cut-offs. Every order goes straight into Velocity, so nobody types it in again.
- Uses the customers, products and prices already in Velocity
- Branded as your business, on your own web address
- Phone, tablet and desktop. Nothing to download from an app store
Orders arrive by phone, text, email and scribbled note.
Someone writes them down, someone types them into Velocity, and someone finds out at 6am that "the usual" meant something else. Order-Point turns every one of those into a tidy order your customer placed themselves, against your cut-off, in Velocity before you open.
How it works
Three steps, and Velocity stays in charge
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1
Velocity shares what it knows
A small service on your Velocity PC sends up your products, customers, prices and offers, and keeps them in step through the day. Change a price in Velocity and the app shows it.
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2
Customers order from your site
Each customer signs in at yourbusiness.order-point.com and sees only their products at their prices, with the delivery or collection dates you actually offer.
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3
Orders drop into Velocity
Every order comes back down into Velocity with its lines, weights and notes. You get an email, they get a confirmation, and the order is ready to pick.
Watch it work
An order in under a minute
Most trade orders are the same things as last week. Order-Point is built for that: the usual items are at the top, quantities remember what they were, and the basket is never lost.
- Pick from their own list Their products, their prices, grouped the way you sell them.
- Choose a date Only the delivery or collection days you offer, with the cut-off stated plainly.
- Place the order The order number shows straight away. It is the same number you see in Velocity.
For your customers
Quicker than a phone call, and nothing gets misheard
Cafés, restaurants, shops, your own branches and members of the public order in minutes, whenever suits them.
The usual, in a tap
Usual items rise to the top, past orders can be repeated, and a regular weekly order can be saved and placed again.
Weighed goods done properly
Order by the piece, by weight or by portion size, with the estimated total shown and clearly marked as an estimate.
Only dates that work
Delivery days per customer, collection days, lead times, cut-offs and closed dates. A customer can't pick a day you can't do.
A basket that survives
Lost signal, a closed tab or a flat battery: the basket is still there when they come back.
Reminders that help
A nudge before the cut-off if an order was started and not sent, and a reminder before a collection is due. You choose whether they're on.
Looks like you
Your name and logo, on your own web address, with emails sent in your name. Customers can add it to their home screen like an app.
AI order assistant
Or they just tell Mabel what they need
Customers type or paste an order the way they'd say it down the phone. The assistant finds each item on their own price list and sets it out to check, and nothing goes in the basket until they say so.
- Write it their way "20 steak and ale pies, 5kg chicken breast, 2 dozen pork sausages".
- Check what Mabel found Each line shows the product it matched and what they said, with any guess spelled out.
- Add it to the basket One tap, then on to checkout as normal.
Name the assistant after your own order desk: Mabel on one site, Sandra on the next.
The public, and Christmas
Take orders from the public too, and get Christmas in early
Order-Point isn't only for trade accounts. Members of the public can order from you online all year round, and at Christmas it takes the orders off the phone and out of the order book.
- Christmas orders, weeks ahead. You choose how far ahead people can order, and when ordering closes.
- Only the days you're open. Christmas Day and Boxing Day are never offered.
- A reminder before they collect. An email a day or two before, so nobody forgets the turkey.
- Straight into Velocity. Weights and notes included, with nothing to type up in December.
- Know what to prepare. Velocity's production reports tell you how many turkeys, pigs in blankets and joints you need.
Production report
Collection 23–24 Dec| Product | To prepare |
|---|---|
| Whole turkey5–6 kg | 64 |
| Whole turkey7–8 kg | 41 |
| Turkey crown2.5 kg | 38 |
| Pigs in blanketsPacks of 24 | 212 |
| Sausage meat stuffing500 g | 150 |
| Beef rib joint3 bone | 27 |
| Gammon joint2 kg | 55 |
For your team
Take phone orders straight into the same app
Your sales and office staff sign in and order on a customer's behalf. They pick who the order is for, and the customer's name stays in view the whole time so nothing goes on the wrong account.
- Order for any customer. Search by name or account code.
- Add a new customer on the spot. Take their first order straight away. Order-Point creates the account in Velocity for you.
- Made for tablets. On a tablet the order and the delivery date sit side by side on one screen.
The admin centre
Run it from one place, with Velocity doing the heavy lifting
Products, customers and prices stay in Velocity. The admin centre covers the rest.
Your rules
Cut-off time, lead time, delivery and collection days, closed dates, and which emails go out.
Every order
Search and open any order, and see at a glance which have reached Velocity.
Customers and logins
Invite customers, add logins for their staff, and set delivery days per customer.
Peace of mind
See when Velocity last sent its data and what changed, in plain words, without ringing anyone.
Questions
What people ask us
Do I need to change anything in Velocity?
No. Order-Point reads the customers, products, prices and offers you already keep in Velocity, and sends orders back into it. We install a small service on your Velocity PC and set it up with you.
Do my customers need to download an app?
No. They open your web address on a phone, tablet or computer. On a phone they can add it to their home screen, and it opens full screen like an app.
Can each customer see different products and prices?
Yes. Each customer sees the products and prices Velocity holds for them. If you use Order-Point for ordering between your own branches, you can hide prices altogether.
Can members of the public order too?
Yes. Order-Point isn't only for trade customers: add members of the public as accounts, the same way as anyone else, and they can order from you any time of year. It comes into its own at Christmas: orders arrive weeks ahead for the collection days you offer, and Velocity's production reports tell you how many turkeys, pigs in blankets and joints to get ready.
What if a customer rings in their order instead?
Your staff can place it for them in the same app, and even add a brand-new customer while they're on the phone.
Where is my data kept?
On Microsoft Azure in the UK. Each business's customers and orders are kept separate, and the admin centre shows exactly when Velocity last sent its data.
How much does it cost?
It depends on the size of your business and how you'd like to use it, so talk to us. Book a demo and we'll give you a price that fits.
Book a demo
See Order-Point with your own business in mind
We'll show you the ordering app and the admin centre, talk through how it fits with your Velocity setup, and give you a price. No obligation, and no hard sell. You know us already.
- About 30 minutes, online
- Bring your questions about Velocity too